December 14
Milan, Palazzo del ghiaccio

Gianluca Zanini

Head of Partnership and Innovation leader, AXA Italia.

Degree in Management Engineering (Politecnico of Milan) and Master in E-Business, he starts career in the insurance sector in RAS in 1995, managing the Business Process Reengineering team.

He joined AXA in 1997 as organization analyst for AXA Assicurazioni. Among his roles: Head of Innovation, E-business and CRM (2000-2001),  Head of the Distribution channel’s development and CRM (2001-2003), Business Support manager (2003-2005), Head of Organization and Six Sigma Leader (2005-2007), Head of Customer Programs-Quality of Service in the Complaints Office and Six Sigma Leader (2007-2008). In February 2008 he became Chief Marketing Officer in AXA MPS. In February  2012 he became executive Head of P&C in AXA MPS, with the main objective to develop the protection business, including motor, through banking networks, also managing the liquidation claims in non-life insurance.

From February 2015 he is General Manager of QUADRA Assicurazioni, Managing Director of AXA Interlife, and also Head of Partnership and Innovation Leader of AXA Italy.

 

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